Systems & Infrastructure:
- Active Directory / Domain Administration / Group Policy (GPO)
- Windows / macOS / Linux / Android / iOS
- BIOS / Firmware / Hardware Troubleshooting
- Virtual Machines (VMware vSphere)
- On-site IT Troubleshooting
- Printer Troubleshooting
Networking & Connectivity:
- VPN / Networking
- DNS Records
- ISP Support & Vendor Management
- GreenRADIUS / MFA Administration
- Exchange / IMAP / Microsoft 365 Email
- Office 365 Administration (Admin / Entra / Security)
Security & Cybersecurity:
- Cybersecurity
- Multi-Factor Authentication (MFA)
- SSL Certificate Installation & Renewal
- Domain Security & Access Control
- Axis Security Camera Systems
Identity & Access Management:
- Active Directory / Domain Administrator
- File Awareness & Folder Permissions
- Entra ID (Azure AD) Administration
Web & Application Services:
- Website Administration
- Web Browser Troubleshooting
- Domain Management
Telephones & Communications
- FreePBX / Asterisk / Edgemarcs / VoIP Systems
Operations & Documentation:
- Ticketing Systems (SLAs & Timely Completion)
- Knowledge Base Documentation
- Vendor Management
Automation & Scripting:
- CMD / PowerShell Wizardry
- AI Systems
Email & Collaboration Platforms: